SHIPPING & RETURNS!

SHIPPING

Shipping is free of charge on any items to UK addresses.There are certain places that we are unable to ship to, and others where shipping costs may exceed those quoted. We will contact you if this applies to the country you wish to have your items sent to.

Goods are shipped using Royal Mail Special Delivery and must be signed for upon delivery. You may be liable to pay local taxes on imported goods and it is your responsibility to ensure these are paid if applicable. Usually your country will have a website or customs office providing you with the relevant rates, and it is your responsibility to check your obligations in relation to local taxes.

Upon receipt of payment we will aim to have your items shipped within 3 working days. Each item will be sent to you by a secure, trackable and signed for delivery service and will be fully insured throughout its journey to you. Delivery time will vary according to the destination. We aim to deliver to UK addresses within 24-48 hours, to Europe within 3-5 working days, and worldwide within 5-7 working days of payment clearing. 

RETURNS

We offer a full refund on all items returned to us in their original, unaltered condition. If you decide that you do not want any item you have purchased, you will have SEVEN days for your items to be returned to us. Please notify us before returning an item.

You will be responsible for return shipping costs, insurance and any duties incurred. All items must be in the same condition as when they were purchased. 

Refunds will be processed once the returned item has been inspected. Returned items should be marked as ‘Return of sample merchandise, origin UK, item over 100 years old’ on packaging to avoid any return customs fees. If items are not marked as such any return fees will be the responsibility of the buyer. If there are any charges incurred for returned items that are out of our control, such as import duties, then these will be deducted from the refund amount.